Fix Skype for Business Integration with Outlook

Verify Presence is Enabled

  1. In Outlook click File à Options à People
  2. Verify that “Display online status next to name” is checked

  3. If this option is greyed out launch Regedit and browse to HKEY_CURRENT_USER à SOFTWARE à IM Providers. Verify that DefaultIMApp is set to “Lync” (this is still the current value even with Skype for Business).

  4. Once this is set close and relaunch Outlook. The “Display online status next to name” should no longer be greyed out and presence information should show up in Outlook.
Advertisements

3 thoughts on “Fix Skype for Business Integration with Outlook”

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s